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Wipro BPO-Walkin Team Lead International Telecom Proce

Job Description

We are currently hiring for Voice Telecom Process.
Eligibility Criteria- Any Graduate with 2-4yrs of relevant experience.

We have scheduled an EXCLUSIVE walk-in on 4th November and 8th Nov 2013 between 11AM to3PM at below address

Wipro BPO, I Plot No 8 & 9 II Block DM II Sector V II 
Salt Lake City II Kolkata - 700 091

Intersted candidates can walk-in at the below mentioned venue along with a hard copy of CV,Passport size photograph and a Govt. approved Photo ID proof.

Process GMT

Level/Band B1

Educational Qualification-Any Graduates

Skills (Must Have)

  • Proven people handling skills
  • Customer Service Skills
  • Knowledge on International Telecom Industry
  • Excellent spoken and written communication skills
  • Knowledge of Client/ Customers Culture
  • Excellent analytical, problem-solving, decision-making and management skills (to be verified by Operations after 3 months on the shop floor)
  • Understanding the concept of transaction monitoring (Before starting transaction / call monitoring)
  • Knowledge of Client and end user requirement (Before starting floor management).

Experience: At least 2-6 years in International Voice Background with a Telecom client is a must

Shift Willing to work in 24*7 shifts