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Walk In Interviews - 25th Oct and 26th Oct - Process Specialist

Job Description:
  • Learn identified processes from CND and LND processes
  • Build-up detailed knowledge on core CND systems:
  • Main Applications to be used : - Customer Data Integration system (CDI), D & B Based Applications, Genius
  • Assist Team Leader in documenting all aspects of the Process in detail including process manuals, workflows and detailed process maps.
  • Report progress and performance made periodically to Team Leader.
  • Interact on a daily basis with Team Leader on business issues.
  • Develop himself / herself as a Subject Matter Expert and a role model on the CDI system.
  • Ensure complete adherence to defined Service Level Agreements productivity, turn-around-time, and accuracy.
  • Perform the following main tasks :
  • Update GENIUS N&A data manually [and also for other Business Applications as and when they come into scope]
  • Share information with business customer community:
  • Support and manage Local Name Desks (LND)
  • Manage system availability CDI (e.g. notify on maintenance windows, update performance log,
  • Co-ordinate with D&B address and data issues
  • Support (inquiries) expansion and roll out of DUNS standardization within XL Group
  • Support business processes for all segments
  • Internal operational support (e.g. respond to internal operational issues, update the Microsoft Service Desk escalation process,
  • Maintenance of cookie download to GENIUS
  • Maintenance of syndicates in CDI
  • Manage and organise access to the D&B Worldbase
  • Provide CDI training and organise CDI introduction for business

Should be

  • University Graduate
  • Good verbal and written English skills
  • Knowledge of commercial administrative process
  • Fresher or candidates with experience of not more than 1 years preferably experience in back offices of service industries.
  • Good working knowledge of office computer software / systems (Access, Outlook, Word, Excel)

Candidates who are interested for the role can walk in for the interview on 25th and 26th October 2012

Date: 25th October 2012 and 26th October 2012

Timings: 10 am to 4 pm


Korn/Ferry, Futurestep,

DLF Plaza Tower

10th Floor, DLF - Phase I, Gurgaon


Contact person: Sonali Singh

Land line Number: 0124 4321064

E-mail id : sonali.singh@futurestep.com


Please carry your updated CV along.