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Walk in Interview - Customer Service Manager - 19 Nov 2012

Job Description

Walkin Interview at ICICI Lombard GIC Ltd,
Plot-12, Nanakramguda, Gachibowli, Hyderabad.

Date: 19th November 2012

HR Manager: Pratap

  • To interact with internal & external customers
  • To handle query management (calls, mails, escalations)
  • To handle Customer service issues
  • Preparing and completing action plans
  • Identifying customer service trends; determining system improvements; implementing change.
  • To handle the escalation issues and maintain service levels

Candidate should be :

  • Any graduate or post graduate
  • candidate from Healthcare Industry preferable
  • Good communication & interpersonal skills
  • Experience in Customer Service
  • Candidate currently in service and having no break or gap in their career graph
  • Candidates appeared in the last 6 months need not apply